Please find below answers to some common graphic design & web design questions you may have.
What specific services do you offer? What can you do for me?
Essentially we offer three lines of service:
Why use should we use Demon Graphics?
a). We treat our clients in the way we would want to be treated! This means easy, friendly conversations as frequent as needed, where we encourage you to ask any questions and raise any concerns you might have. We take the time to listen and respond to the questions with your goals in mind.
b). We are affordable. We are proud to offer our clients an excellent value for money service and printed products.
c). We produce great design! Effective design will give your business a strong identity in the marketplace to achieve your business goals, which could be increasing sales or attracting more visitors to your website.
d). At Demon Graphics you will be dealing directly with the designer, our clients love this as they can talk to the person who will be creating their design.
How do I know whether the designer can design something appropriate for my business?
As we have many years of experience with businesses of all sizes and in most industries, we are well equipped to handle your next creative project. This experience ranges from producing work for global companies with strict design guidelines, to creating identities for new small businesses. Please click here to see the range of work in our Portfolio.
I am interested in using your services. What do I do next, and how do you charge?
As each project is different, we will need to gather some info from you and then will promptly provide a quote. Please click here to visit the ‘Contact Us’ page to send us your details, or give us a call to have a chat about your new project.
Can you guarantee the quality of your design work and service?
Yes, though we have never had to redo design work before! Our aim is to ensure our clients are 110% happy with the end result and with our service. Please click here to read comments from our happy clients.
I am not happy with my current website. Can you fix it up for me?
Yes, we will have a look at your current website and offer advice on any issues or your concerns. Often it works out more cost effective to start again than to fix up a poorly designed or coded web site.
I am based interstate. Can you help me and will this be a problem?
Yes we will be happy to help, and distance won’t be a problem. We have interstate and overseas clients we have never met, and we are here to help you. If you are having a website designed, you will be dealing with people and customers remotely also. We can organise to have any printing delivered nationwide.
How does the design process work?
1. Planning your project
2. Concept design and testing
3. Adjustments and implementation
What are your Terms?
A quote or price estimate shall be given before any work is commenced, based on information supplied. For new clients, we require a minimum 30% deposit before we commence work. For printing products, we require a 50% deposit prior to the start of any printing. Full payment shall become due 14 days from date of invoice, unless otherwise agreed. Please click here to see our full list of trading terms.